privacy policy

Privacy Policy

Effective Date: 03/05/2025

Comfort Zone Philly HVAC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

* Personal Identifiable Information (PII): Name, phone number, email address, mailing address, and other contact details.

* Billing Information: Payment details, including credit/debit card information, when you purchase our services.

* Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

* Communication Data: Records of any correspondence, inquiries, or service requests.

2. How We Use Your Information

We use the collected information for purposes such as:

* Providing, maintaining, and improving our HVAC services.

* Responding to inquiries and customer support requests.

* Processing payments and scheduling appointments.

* Sending promotional offers, service updates, and important notifications (you can opt out at any time).

* Ensuring the security of our website and protecting against fraud.

* Complying with legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, IT support, marketing services).

Legal Authorities: When required by law, court order, or to protect our legal rights.

Business Transfers: In case of a merger, sale, or asset transfer, your information may be part of the transferred assets.

Contact Us

Full Name

Email *

Phone *

Are You A New Customer?

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

4. Data Security

We use the collected information for purposes such as:

* Providing, maintaining, and improving our HVAC services.

* Responding to inquiries and customer support requests.

* Processing payments and scheduling appointments.

* Sending promotional offers, service updates, and important notifications (you can opt out at any time).

* Ensuring the security of our website and protecting against fraud.

* Complying with legal obligations.

Contact Us

Full Name

Email *

Phone *

Are You A New Customer?

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

5. Your Privacy Rights

Depending on your location, you may have rights such as:

* Access & Correction: Request access to or correction of your personal data.

* Opt-Out: Unsubscribe from marketing emails at any time.

* Data Deletion: Request the deletion of your personal information, subject to legal obligations.

To exercise your rights, contact us at: [email protected].

Contact Us

Full Name

Email *

Phone *

Are You A New Customer?

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

Contact Us

Full Name

Email *

Phone *

Are You A New Customer?

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.